Our Five Steps to White Glove Service

Here is what to expect from a typical inspection of your home or business with U.S. Pest...                               

Step 1. Inspection

Whether it is a termite or pest inspection, we take extreme care in going through your home or business thoroughly. Inspections are when we gather the information we need in order to perform a correct and effective treatment. Our pest inspection consists of looking for areas where pests may be living or congregating, and we will check any monitoring boards for pest activity. Our termite inspection consists of looking for hidden or visible termite activity, as well as a general inspection of pipes and other areas under your home or business. 

Step 2. Prescription

After inspecting your property, our Pest Professionals will assess your individual situation and prescribe the best solution for your pest problem - whether it’s roaches in the kitchen or spiders in your living room. We like to think of our Pros as doctors who take in the information and then prescribe the best solution to fix the problem. This is an important step to controlling pests because there are hundreds of products we choose from that will best suit your home and needs. We offer completely green products and application treatments as well as traditional products and methods.

Step 3. Treatment

Our Pros are just that - professional in every way. They have a complete knowledge of all our chemicals and product ingredients and know the best ways to apply them. This step is where the action is, and you can trust that our U.S. Pest Pros will take care of your situation. 

Step 4. Communication

At U.S. Pest, it is very important to us that our customers understand exactly what actions were taken and why. A full report is issued, in addition to an explanation of what can be expected for any following service. And of course, at any time before or after the treatment, we are more than happy to answer any questions and address any concerns.

Step 5. Follow-Up

We are with you for the long haul and won’t rest easy until we know you can. After your treatment from U.S. Pest, we will follow up with you by telephone or in person to make sure the problems are resolved. Also, we are always just a phone call away, so don’t hesitate to contact us with any questions or remaining concerns.

These are the five steps to White Glove Service at U.S. Pest. Every employee is committed to our customers and dedicated to outstanding customer service. We are obsessed with customer service at U.S. Pest! Let us prove it - call today to schedule your Free Inspection!