Bedbugs invade Niketown:
The White Glove Service System is a way in which U.S. Pest does business in every position at U.S. Pest. Every team member is responsible for ensuring successful interaction with each and every customer or potential customer. We like to think of ourselves as the five star hotel of pest control companies. It is imperative to create a pleasant, easy and enjoyable experience for our customers. Some of the steps we take in ensuring this experience are simple things such as smiling when we are on the phone, making follow up phone calls after services have been done to verify the problems are resolved, wearing professional attire in the field such as ties and crisp professionally cleaned shirts, and going the extra mile for customers even when it is outside the scope of regular service.
At U.S. Pest we know each customer is unique as well as each employee. The White Glove Service system is simply a mode of operation which allows each employee to bring their own unique personality to the system while working within a proven framework for successful service.
We are absolutely obsessed with customer service at U.S. Pest, please allow us the opportunity to prove it.